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| Make sure you provide the Spring Valley mover with your destination contact information. Take down any information the driver can provide such as his cell phone, pager and satellite tracking information. Ask the driver if your shipment is the last he/she will be loading. Find out when the last shipment goes onto the trailer. This will give you an indication as to when they will be departing for your new home. Ask the driver about his/her plans for delivering your items. Find out as many details as you can prior to the driver leaving your residence. |
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| If you have to leave the house for any reason while your Spring Valley movers are packing and loading, make sure you have someone there that you can trust to oversee what is going on. Never leave your home alone to complete strangers. That is just inviting trouble. |
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| In advance of the Spring Valley movers arrival, be sure to clear walkways. Make it safe and easy for your movers to get in and out of your house by removing all obstructions. |
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| If you temporarily need to store your items in storage, your Spring Valley mover may charge for Storage-in-Transit (SIT): This is a fee for Temporary warehouse storage of your shipment pending further transportation. For example, if your new home isn't quite ready to occupy you might use SIT. You must specifically request SIT service, which may not exceed a total of 180 days of storage, and you will be responsible for the added charges for SIT service, as well as the warehouse handling and final delivery charges. |
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| Spring Valley movers sometimes charge Line Haul Charges: These are charges for the vehicle transportation portion of your move. These charges apply in addition to the additional service charges. |
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| The Spring Valley mover is known as the Carrier. A carrier is just a term signifying the mover providing transportation of your household goods. |
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| In some cases a Spring Valley mover may speak with you about Accessorial (Additional) Services. These are services such as packing, appliance servicing or unpacking that you request to be performed (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in addition to the transportation charges. |
