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| If you are moving across country you may receive a Order (Bill of Lading) Number from your Village mover. This is the number used to identify and track your shipment. |
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| In some cases a Village mover may speak with you about Accessorial (Additional) Services. These are services such as packing, appliance servicing or unpacking that you request to be performed (or are necessary because of landlord requirements or other special circumstances). Charges for these services are in addition to the transportation charges. |
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| Take one last sweep of the house before the Village mover leaves. Look through all closets, shelves, in the garage, attic, crawl space, storage unit, under the stairs, on the walls and any place else things may be hiding. You do not want to find out, after the movers have left, that something was left behind. |
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| You may want to arrange for someone to take care of the kids (and pets) while the Village movers are packing and loading your items. Have the caregiver bring the kids back home prior to the truck leaving as it important for young children to understand where their belongings are going. |
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| First impressions really do count. Judge your Village apartment mover on their professionalism, attention to detail and responsiveness to your inquiries. Also make sure they give a thorough explanation of their pricing and process. For example, if the estimate is binding or non-binding. These things can tell you a lot about the company philosophy and how comfortable you'll be in working with them. |
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| A few apartment communities do not allow moving trucks to enter the premises. This is mainly when the Village mover has a large truck. In these case you will be charged for Shuttle Service: This is a fee for the use of a smaller vehicle to provide service to residences that are not accessible to the mover's normal line haul equipment. |
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| Village movers sometimes charge Line Haul Charges: These are charges for the vehicle transportation portion of your move. These charges apply in addition to the additional service charges. |