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| A AMSA Certified Van Line is a Knoxville mover that is an interstate carrier that transports your household goods shipment under its own authority, granted by the Federal Highway Administration, on a national basis. Van Lines use a network of agents throughout the country to provide the origin, destination and hauling services needed to accomplish your move. Like Certified Movers, AMSA Certified Van Lines subscribe to the AMSA Code of Conduct. |
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| Your Knoxville mover will have you sign an Order for Service. This is the document authorizing the mover to transport your household goods. |
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| Make sure you provide the Knoxville mover with your destination contact information. Take down any information the driver can provide such as his cell phone, pager and satellite tracking information. Ask the driver if your shipment is the last he/she will be loading. Find out when the last shipment goes onto the trailer. This will give you an indication as to when they will be departing for your new home. Ask the driver about his/her plans for delivering your items. Find out as many details as you can prior to the driver leaving your residence. |
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| It is important to point out special items to your Knoxville mover. Set these items aside the day before the move. Then, once the mover arrives, point out items that are most special to you during the walkthrough. All your items will be handled professionally but take a moment to show them which ones need the most special care. Also, point out the boxes you would like to have unloaded first, if they are not going into storage. These boxes may include kitchen and bathroom items, or your children's toys. |
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| When taking inventory please make an estimate of value to tell your Knoxville mover. A Valuation is the degree of "worth" of the shipment. The valuation charge compensates the mover for assuming a greater degree of liability than that provided for in the base transportation charges. |
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| If you have to leave the house for any reason while your Knoxville movers are packing and loading, make sure you have someone there that you can trust to oversee what is going on. Never leave your home alone to complete strangers. That is just inviting trouble. |
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| First impressions really do count. Judge your Knoxville apartment mover on their professionalism, attention to detail and responsiveness to your inquiries. Also make sure they give a thorough explanation of their pricing and process. For example, if the estimate is binding or non-binding. These things can tell you a lot about the company philosophy and how comfortable you'll be in working with them. |
