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| A few apartment communities do not allow moving trucks to enter the premises. This is mainly when the Gonzales mover has a large truck. In these case you will be charged for Shuttle Service: This is a fee for the use of a smaller vehicle to provide service to residences that are not accessible to the mover's normal line haul equipment. |
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| If the Gonzales mover attempts to give you a delivery date and time, keep in mind that if you are moving across country, it is really only an estimate at the time of loading. Many factors can change the schedule for the driver, so try to remain flexible. Ask the driver to call you with changes so that you can adjust your plans accordingly. If you have a delivery spread (a sequence of two or more days that your shipment can be delivered on and still be considered on time) understand that you can and may be delivered on any one of those days. |
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| The Gonzales mover is known as the Carrier. A carrier is just a term signifying the mover providing transportation of your household goods. |
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| You may want your Gonzales mover to perform Appliance Service. Appliance services is the preparation of major electrical appliances to make them safe for shipment. |
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| Keep in mind that any items that are considered flammable are not going to be loaded by your Gonzales movers. Understand what these items are so that you are not stuck with trying to get rid of them on day of loading. If you are uncertain what items can't be loaded, ask your estimator for a list. Because movers can't transport most household cleaners, they will be available for you to use throughout the day. Also remember to remove items from inaccessible areas like crawl spaces or attics. |
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| If you are moving across country you may receive a Order (Bill of Lading) Number from your Gonzales mover. This is the number used to identify and track your shipment. |
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| Gonzales movers will charge a Warehouse Handling fee if you have to use their temporary warehouse space. This is an additional charge applicable each time temporary space is provided. This charge compensates the mover for the physical placement and removal of items within the warehouse. |
