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| If the Benbrook mover attempts to give you a delivery date and time, keep in mind that if you are moving across country, it is really only an estimate at the time of loading. Many factors can change the schedule for the driver, so try to remain flexible. Ask the driver to call you with changes so that you can adjust your plans accordingly. If you have a delivery spread (a sequence of two or more days that your shipment can be delivered on and still be considered on time) understand that you can and may be delivered on any one of those days. |
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| If you must store your items after moving out, you will have to pay your Benbrook mover Pickup and Delivery Charges These are Separate transportation charges applicable for transporting your shipment between the temporary storage warehouse and your residence. |
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| You should receive a Bill of Lading from your Benbrook mover. This is the receipt for your goods and the contract for their transportation. It is your responsibility to understand the bill of lading before you sign it. If you do not agree with something on the bill of lading, do not sign it until you are satisfied that it is correct. The bill of lading is an important document. Don't lose or misplace your copy. |
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| There are two types of estimates you could receive from your Benbrook mover. The two types are Binding/Non-Binding Estimate: A binding estimate is an agreement with the mover made in advance of the move. A non-binding estimate is the carrier's approximation of the cost based on the estimated weight of the shipment and the accessorial services requested. |
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| A few apartment communities do not allow moving trucks to enter the premises. This is mainly when the Benbrook mover has a large truck. In these case you will be charged for Shuttle Service: This is a fee for the use of a smaller vehicle to provide service to residences that are not accessible to the mover's normal line haul equipment. |
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| Before the Benbrook mover leaves, make sure you understand all the paperwork before the driver departs for your new apartment. If there is something that is confusing to you, ask your driver to explain it before you sign it. |
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| Take one last sweep of the house before the Benbrook mover leaves. Look through all closets, shelves, in the garage, attic, crawl space, storage unit, under the stairs, on the walls and any place else things may be hiding. You do not want to find out, after the movers have left, that something was left behind. |
