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| Make sure you provide the Highland Village mover with your destination contact information. Take down any information the driver can provide such as his cell phone, pager and satellite tracking information. Ask the driver if your shipment is the last he/she will be loading. Find out when the last shipment goes onto the trailer. This will give you an indication as to when they will be departing for your new home. Ask the driver about his/her plans for delivering your items. Find out as many details as you can prior to the driver leaving your residence. |
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| Have a big screen tv or expensive vase. Your Highland Village mover may charge a fee for High Value Article. These are items included in a shipment that are valued at more than $100 per pound. These items should be disclosed to the mover to ensure they are protected accordingly. |
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| When you are packing, get out your clipboard and take inventory for your Highland Village mover. Inventory is the detailed descriptive list of your household goods showing the number and condition of each item. |
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| Keep in mind that any items that are considered flammable are not going to be loaded by your Highland Village movers. Understand what these items are so that you are not stuck with trying to get rid of them on day of loading. If you are uncertain what items can't be loaded, ask your estimator for a list. Because movers can't transport most household cleaners, they will be available for you to use throughout the day. Also remember to remove items from inaccessible areas like crawl spaces or attics. |
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| Take one last sweep of the house before the Highland Village mover leaves. Look through all closets, shelves, in the garage, attic, crawl space, storage unit, under the stairs, on the walls and any place else things may be hiding. You do not want to find out, after the movers have left, that something was left behind. |
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| Do you need your Highland Village mover to guarantee dates? Guaranteed Pickup and Delivery Service is an additional level of service whereby dates of service are guaranteed, with the mover providing reimbursement for delays. This premium service is often subject to minimum weight requirements. |
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| Highland Village movers sometimes charge Line Haul Charges: These are charges for the vehicle transportation portion of your move. These charges apply in addition to the additional service charges. |
