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| If the Smiley mover attempts to give you a delivery date and time, keep in mind that if you are moving across country, it is really only an estimate at the time of loading. Many factors can change the schedule for the driver, so try to remain flexible. Ask the driver to call you with changes so that you can adjust your plans accordingly. If you have a delivery spread (a sequence of two or more days that your shipment can be delivered on and still be considered on time) understand that you can and may be delivered on any one of those days. |
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| Do you need your Smiley mover to guarantee dates? Guaranteed Pickup and Delivery Service is an additional level of service whereby dates of service are guaranteed, with the mover providing reimbursement for delays. This premium service is often subject to minimum weight requirements. |
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| Have a big screen tv or expensive vase. Your Smiley mover may charge a fee for High Value Article. These are items included in a shipment that are valued at more than $100 per pound. These items should be disclosed to the mover to ensure they are protected accordingly. |
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| Take one last sweep of the house before the Smiley mover leaves. Look through all closets, shelves, in the garage, attic, crawl space, storage unit, under the stairs, on the walls and any place else things may be hiding. You do not want to find out, after the movers have left, that something was left behind. |
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| Before the Smiley mover leaves, make sure you understand all the paperwork before the driver departs for your new apartment. If there is something that is confusing to you, ask your driver to explain it before you sign it. |
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| Apartment moving often comes with the extra burden of scaling stairs. A Smiley mover may charge you a Flight Charge, which is an extra charge for carrying items up or down flights of stairs. |
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| When you are packing, get out your clipboard and take inventory for your Smiley mover. Inventory is the detailed descriptive list of your household goods showing the number and condition of each item. |
